Privacy Policy | AmanSehat

AmanSehat Private Limited ("AmanSehat", "we", "us" or "our") is committed to protecting the privacy of everyone who visits our website or contacts us for medical tourism assistance. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. By using our website or submitting an enquiry, you agree to the practices described below.

1. Information We Collect

When you submit a consultation or contact request, we may collect:

Contact details: your name, email address, phone/WhatsApp number and country.
Treatment details: the type of treatment you are enquiring about.
Health information: any free-text description of your medical condition, symptoms, medical history or reports you choose to share so that we can help you. Sharing health information is entirely voluntary and only used to assist with your enquiry.
Technical data: IP address, browser type, pages visited and similar analytics data collected automatically when you use our website.

2. How We Use Your Information

We use the information you provide to:

Understand your requirements and prepare a personalised treatment plan and cost estimate.
Match you with suitable hospitals, doctors and specialists in India.
Contact you regarding your enquiry, including by email, phone or WhatsApp.
Assist with visa, travel and appointment coordination where requested.
Improve our website, services and content.

3. How We Share Your Information

We share your information only as needed to help you and never sell it. Specifically, we may share it with:

Treating hospitals and doctors in India, so they can review your case and provide a treatment plan and quote.
Trusted service providers (for example, visa or travel coordinators) strictly to deliver the services you have requested.
Authorities where required by law or to protect our legal rights.

4. Health Data

We understand that medical information is sensitive. Any health details you share are used solely to assist with your treatment enquiry and are shared only with the healthcare providers relevant to your case. We take reasonable steps to keep this information confidential.

5. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics and Google Ads) to understand how visitors use the site and to measure the performance of our advertising. These tools may collect data such as your IP address and browsing behaviour. You can control or disable cookies through your browser settings.

6. Data Retention

We retain your information for as long as necessary to assist with your enquiry and to comply with our legal and record-keeping obligations. When it is no longer required, we securely delete or anonymise it.

7. Data Security

We use appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to stop contacting you at any time. To make a request, email us at care@amansehat.in.

9. Third-Party Links

Our website may contain links to third-party sites (such as hospital or partner websites). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

AmanSehat Private Limited
CIN: U86909BR2025PTC077179
Registered Office: Keshari Nagar, Patna, Bihar 800024, India
Email: care@amansehat.in
WhatsApp: +91 8709073020